Contact Us

If you would like information or support, please complete the online form on this page. We aim to respond to your query within 2 working days.

Please Note: We can only accept enquiries if your postcode comes under Plymouth City Council area (Plymouth, Plympton and Plymstock). Check your postcode to find your local council.

Please contact us if you would like to arrange an appointment.

Email: pias@plymouth.gov.uk

Address: Plymouth Information, Advice and Support for SEND
Jan Cutting Healthy Living Centre
Scott Business Park
Beacon Park Road
Plymouth
PL2 2PQ

We always appreciate any positive comments about our service or suggestions for ways that we might improve it.

If you have a complaint about our service, please see our Complaints Procedure.

Christmas Holidays

Thursday 19 December: Last day for booked face-to-face and drop-in appointments.
Friday 20, Monday 23 & Tuesday 24 December: Enquiries responded to within 48 working hours.
Christmas Eve: service closed Re-opens: Thursday 2 January 2025

Office Hours

Monday	9:30am-4:00pm
Tuesday	9:30am-4:00pm
Wednesday	9:30am-4:00pm
Thursday	9:30am-4:00pm
Friday	9:30am-4:00pm
Weekends	Closed

Please note:
Our telephone lines are open during school holidays (excluding bank holidays and between Christmas and New Year).

During school holidays face-to-face appointments are only by pre-arrangement. To book call us on 01752 258933 or complete the contact us form on this page.

How to Find Us

View our location at google maps and get directions to us

Helpline at Contact

Contact is a national charity for families with disabled children. They have a free helpline for parents and carers where you can get information and advice about special educational need and disabilities (SEND). Contact also produce a range of publications and other resources about SEND.

Helpline: 0808 808 3555 – Monday-Friday, 9:30am-5pm. Press 1 to speak to an education adviser, press 2 for all other helpline enquiries.
Email: helpline@contact.org.uk
Website: www.contact.org.uk

I am a...*

Your Information

Full Name*

Phone number*

Alternative phone number

Email address

Address

Postcode

Full name of child

Name of Nursery, School or College Name of setting

Year Group If applies

If young person is over 16 do you have their consent to contact us

Date of Birth of Child / Young Person

Do you have a meeting organised

Does your child receive additional support*

Is there an education health care plan in place*

Statutory Assessment requested / Underway*

Best time to call back

Outline of Special Educational Needs*

Give a short overview of your situation. And what you would like support with*

Who or which organisation Sign Posted PIAS to you

This form collects your name and email so that we can contact you to assist you further. Check our Privacy Policy for all the information relating to how we store, protect and manage your submitted data.

We aim to respond to your enquiry within 2 working days.

Tick if you have worked with PIAS before

If further support is requested do you give consent to the following link to the informed consent. Click here to read full consent.

Do you agree to us using and storing the data you provide to contact you to give information, advice and support. Click here to read full consent.

Tick here to receive our News Bulletins

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.